Effective date: 2026-05-01
Last updated: 2026-05-01
1. Introduction
This Privacy Policy explains how Scholes Technologies ("Scholes", "we", "us") collects, uses, shares, and protects personal data when you visit our website, browse our products, or contact us about a purchase. We are the Data Controller for this information and operate in compliance with Kenya's Data Protection Act, 2019.
2. Who This Notice Applies To
- Visitors to scholestechnologies.co.ke
- Customers who contact us via WhatsApp, phone, or in store
- Walk-in customers at our Nairobi store
- People who follow our social channels
3. Personal Data We Collect
- Identity Data: Name (when shared during inquiry).
- Contact Data: Phone number, WhatsApp number, email, delivery address (when shared for an order).
- Transaction Data: Details of products you have inquired about or purchased.
- Technical Data: IP address, browser type, time zone, operating system, page-view data.
- Communications Data: Messages you send us via WhatsApp, phone, or social media.
4. How We Collect Your Data
- Direct interactions: when you contact us via WhatsApp, phone, or in person.
- Automated technologies: cookies and analytics that capture how the site is used.
- Third parties: payment providers, delivery partners, and analytics services (e.g., Google Analytics).
5. How We Use Your Data
- To respond to your product inquiries and process orders (Performance of Contract).
- To arrange delivery, warranty support, repairs, and trade-ins (Performance of Contract).
- To keep records as required by Kenyan tax law (Legal Obligation).
- To improve our website, products, and customer experience (Legitimate Interests).
- To send you information about promotions when you have opted in (Consent).
6. Data Retention
We keep your personal data only as long as necessary for the purposes above. Transaction records are retained for seven years to meet Kenyan tax and accounting obligations.
7. Data Sharing
We do not sell your data. We share it only with:
- Logistics and delivery partners fulfilling your order.
- Payment providers processing your payment (e.g., M-Pesa, card processors).
- IT service providers hosting our website and database.
- Tax authorities, regulators, or law enforcement where legally required.
8. Cookies & Analytics
We use cookies to keep the site working (e.g., theme preference) and to understand traffic via analytics tools. You can disable cookies in your browser settings.
9. Your Rights
Under Kenya's Data Protection Act, 2019 you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data (subject to legal retention requirements).
- Object to or restrict our processing of your data.
- Withdraw any consent you have given.
10. Contact Us
For privacy questions or to exercise any of the rights above, call us on +254 716 339 332 or visit our store at Pioneer House, Kimathi Street, Nairobi.